CARRBORO, NC – Consultants working on behalf of the Town of Carrboro will begin contacting about 2,000 residents, selected at random, to solicit their opinions on how well Carrboro’s government works for them.
Residents will receive the survey by mail with options to complete the survey in paper or online, and consultants will conduct follow-up outreach by phone. Residents will be asked to spend about 20 minutes answering 40 questions for the scientific survey, which will be conducted through April. Topics will include safety, service, communications, transportation, and recreation.
A second survey will be conducted of residents who live in the town’s Qualified Census Tracts. These tracts have 50 percent of households with incomes below 60 percent of the Area Median Gross Income (AMGI) or have a poverty rate of 25 percent or more. Respondents will be provided interpretation services upon request to answer the survey in their preferred language.
“The Town of Carrboro performs this survey every two years so that we can continually gauge how our residents feel about what we are doing, and what is important to them. Your feedback is essential. The survey helps us understand your experience with Carrboro's services and what matters most to you. This valuable information guides our decisions and shapes how we move forward as a community,” said Interim Town Manager Marie Parker. “I hope people will take the time to participate to consider the quality of services they receive in their day-to-day lives as town residents."
This will be the fourth survey of this kind that Carrboro has conducted about its operations and services.
Responses are anonymous, and demographic information will be used only in the aggregate.
ETC Institute, which has contracted with the Town to conduct the study, will randomly select one respondent to receive a $500 Visa gift card. The survey report is expected in spring 2024 and will be posted at https://www.carrboronc.gov/1096/Citizen-Survey-Reports where an archive of previous reports is also available.
For more information, contact Communication and Engagement Director Catherine Lazorko at 919-918-7314 or clazorko@carrboronc.gov