Town of Carrboro
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Citizen Survey Yields Positive Review

The results of a recent survey of Carrboro’s citizens returned positive results to Town officials, mirroring the results of the 2016 survey with a level of improvement. “As Town Manager and as a citizen of Carrboro, I am very proud of the high score in which our town services obtained,” said Town Manager David Andrews.
Citizens were asked to rate the Town Government staff, Police Department, Fire Department, Parks & Recreation programs, streets/roads, perceptions of safety, quality of life, and solid waste services.  The survey also examined other issues including information sources, information dissemination, and opportunities to participate in decision-making, citizen involvement barriers, and media usage.  Another series of questions examined Board of Alderman focus areas in relation to issues including environmental protection, keeping Carrboro the best place to live, transportation, planning and development, parking, and parks and recreation.
Town Clerk, Catherine Dorando says, “It’s always interesting to wait for the survey response because it’s an unknown. When I opened the results for 2018 and saw that it was an A- again, I was not surprised. The staff that work in the Town of Carrboro excel on a daily basis and I’m very proud of this survey grade. I’m proud to work with such a great group.”
The 2018 Town of Carrboro Biennial Citizen Survey was conducted from October 20 through November 18 by BKL Research as part of the town’s ongoing effort to gain citizen feedback. This survey provides town staff and the Board of Aldermen with information pertaining the effectiveness and responsiveness of town services. A total of 400 residents were surveyed.

To read the Carrboro Biennial Citizen Survey click here .


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