Frequently Asked Questions

The Town has limited authority to intercede in disputes between tenants and landlords, but can assist in assessing the condition of the rental unit if a housing code violation is suspected. Contact Town of Carrboro Housing and Community Services if you are having trouble with your housing situation.

Email HousingHelp@orangecountync.gov if you are experiencing a housing crisis.

Know your rights. 

Orange County North Carolina Declaration of Tenant Rights and Obligations

Tenant Rights 

 Orange County Civil Rights Ordinance

 Fair Housing Project – Know Your Rights

If you believe you’ve experienced housing discrimination, think you are being discriminated against, contact the Orange County Human Rights & Relations department, 919-245-2487 or Human_Relations@orangecountync.gov

 File a complaint.

If you’re looking for an affordable apartment, The Housing Opportunity Finder can assist in the search. In addition to properties owned by nonprofit affordable housing providers, it also includes existing apartment complexes, many of which offer lower rents.

If you’re looking for affordable homeownership, the Town has compiled a list of nonprofit affordable housing providers, who not only provide housing affordability, but also ensure the property remains affordable well into the future.  Many of the nonprofits listed also own and manage rental homes and apartments. 

The Town’s Community Resources page can also point you to other housing-related resources.

Yes. The Orange County Health Department provides a list of resources and you can search the OC Connect database specifically for your needs.  Orange County Partnership to End Homelessness also has a comprehensive resource guide.

The Orange County Home Preservation Coalition (OCHPC) is a collaborative of organizations that provide home repairs, weatherization and disability or aging in place modifications to low-income Orange County residents, many of whom are older adults.  You can apply online or email Ryan Lavalley (rlavalley@orangecountync.gov) for more information.

Yes. Carrboro partners with Orange County and the Towns of Chapel Hill and Hillsborough to provide Emergency Housing Assistance to eligible households.  Applications are online and can also be obtained by calling the Housing Helpline at 919-245-2655 or by emailing HousingHelp@orangecountync.gov.