OFFICE LOCATION / MAILING ADDRESS
Carrboro Recreation and Parks
Carrboro Century Center
100 N. Greensboro St.
Carrboro, NC 27510
HOURS
8:30am-5: 00pm
Monday-Friday
Office closed on major holidays
PHONE NUMBERS
Office: 918-7364
Fax: 918-4475
Weather cancellation Line: 918-7373
Email: Rec&Parks@townofcarrboro.org
Century Center front desk: 918-7385
Century Center Fax: 918-4476
Fees
Fees are charged for most programs to help defray program
costs. An additional fee is charged if you live outside
Orange County for programs not based on 100% direct
cost recovery. There is no out of county fee for programs
based on 100% direct cost recovery.(Classes, workshops,
trips, day camps). Where applicable, out of county fee
is $72 /individual/year. For those desiring to participate
in a single activity, the out of county is $ 24 / general
programs or $ 36 / sport.
Financial Assistance Program
The Financial Assistance Program (FAP) is available
for families and individuals who live in Orange County
that desire to participate but are unable to pay fees
for classes and activities offered by the Recreation
and Parks Department.
Each family or individual must meet the eligibility
guidelines in order to receive a full fee waiver or
reduction membership - 25% of the fee cost. If your
family does not meet the income eligibility but is currently
experiencing extenuating circumstances, complete the
application and explain in the comment section your
particular circumstances. Then submit your application
along with documentation of income. All families or
individuals will be notified at least a week after submitting
their information concerning your participation status.
Your FAP membership must be approved at the time of
registration in order to receive the waiver or reduction.
Once approved the membership is good for one year beginning
in July. Membership includes the opportunity for everyone
in the household to participate in two classes or activities
per programming session. Families and individuals can
apply for the program any time during the year. If changes
occur in your financial standings or circumstances prior
to the end of your membership period, please notify
the Recreation and Parks Director immediately.
When the membership expires, renewal
is needed to continue using the benefits of the program.
Annual membership renewal is held in August. Reminder
letters and forms will be sent out prior to membership
expiration.
How To Register:
1. Fill out the application.
2. Attach all that apply to your income situation:
First preference - current pay stub, unemployment compensation,
worker's compensation, net income from self-owned business,
child support, alimony and recent tax return.
Letter confirming eligibility of food stamps or other
federal benefits.
We will accept alternative documentation, please speak
with the Recreation and Parks Director about other possibilities.
3. Submit your application and documentation to Recreation
and Parks Director, Carrboro Recreation and Parks Department,
100 North Greensboro Street, Carrboro, NC 27510.
(Any information about your family will
remain confidential)
For an FAP
Application
Special Needs
Individuals with special needs are encouraged
to take advantage of programs. Please let us know of
any assistance you may need in advance of participation..
Contact Dana Hughes- 918-7372.
Refunds
All requests for refunds should be submitted
in writing.
No refunds, transfers or credits will
be issued after a program has concluded.
Refund checks will be mailed. Allow
2-4 weeks for processing.
Refunds are given for recreation fees
only. It is the discretion of the Program Supervisor
whether a refund will be given on a commodity (supplies,
tickets, apparel, etc.) that has already been purchased
by the participant.
Refund Options:
In the event of a change in the nature of the program,
or an activity or reservation is cancelled, participants
will be contacted and a transfer, full credit or refund
will be given.
Requests received more than three (3) days prior to
the start of a program, a refund less a $5.00 administrative
fee, or full credit or transfer given.
Requests received within the three day window prior
to the start date of the activity, a 50% refund, less
administrative fee if the slot cannot be filled, if
the slot can be filled, a refund less administrative
fee, or full credit or transfer will be given.
An injury or illness of a participant. Doctor's documentation
is needed. (If the program is underway, the refund will
be prorated)
When an activity is underway, a prorated refund less
the administrative fee will be given. The Athletic Division
will provide a pro-rated refund chart.
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